July 06, 2013

BMW South Africa celebrates excellence across its dealership network

With 40 years involvement in South Africa, BMW continuously strives to provide a superior service experience for its customers through its dealership network. The BMW Group Presidents' Awards Programme is just one of the many strategic tools BMW South Africa utilises
to encourage, celebrate and reward top performance amongst the BMW dealership network.

"The Presidents' Awards Programme is testament to our commitment to maintaining a high standard across our dealerships," said Bodo Donauer, Managing Director of BMW South Africa.

Consisting of three awards - the BMW Presidents' Awards, BMW Dealer of the Year and Mini Dealer of the Year - the core criteria is based on a number of categories including sales, aftersales and overall performance, whilst compliance in terms of dealer facilities and general brand behaviour is also taken into account.

Winners of the BMW Presidents' Award 2012 included Jon Chantler from Eastview; Marius du Preez from Leo Haese Centurion; Werner van Zyl from Menlyn Auto and Peter Caley from SMG South Coast. Leo Haese Centurion also scooped BMW Dealer of the Year Metro while SMG South Coast took the award for the Rural area. For the Mini Dealer of the Year, Menlyn Auto came out tops.

Another programme run by BMW is the M Sales Dealer of the Year, where the criteria is based on sales performance only. Zambesi Auto demonstrated exceptional performance by exceeding target.

"These accolades are indicative of our dealerships' business ethos, which is built on integrity and customer satisfaction, thereby ensuring that our discerning BMW customers continue to receive a refined premium service," said Donauer.

"Furthermore, BMW South Africa has also won a number of brand and customer satisfaction awards, once again demonstrating our premium standing amongst consumers."


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