November 02, 2012

Renault Trucks Essex now open until midnight

In a move to meet increasing customer demand from a growing vehicle parc in the South East, Renault Trucks Essex, at West Thurrock, has extended its weekday opening hours until midnight Monday to Thursday, from November 1. The company will now offer
full service and repairs for all makes of commercial vehicles and trailers from 6.00 AM until midnight Monday to Thursday, from 06.00 AM to 10.00 PM on Friday and from 6.00 AM 01.00 PM hours on Saturdays.

"Customers are calling for extended opening hours to meet their operational needs. By remaining open until midnight four days of the week we are giving our customers greater flexibility and allowing them to maximise their uptime. It also gives us a greater chance of completing all customer repairs at once, ensuring a higher percentage of first time fixes with no need for re-booking work. Vehicles are ready first thing in the morning - defect free," said Paul Ayer, Dealer Point Manager, Renault Truck Essex.

"We are committed to improving our customer satisfaction levels and undertake continual dialogue with our customers. We have listened to their feedback and acted on it to continue to provide the best possible service at all times," he further added.

Renault Trucks Essex is based in West Thurrock and offers the full range of Renault Trucks products from 2.8- to 44-tonnes. It boasts a modern eight bay workshop facility with the latest state-of-the-art diagnostic equipment and fully trained staff. Services include repair & maintenance contracts, fixed price servicing, all makes parts, MOT preparation and presentation, tachograph and speed limiter calibrations, wheel alignment, brake roller and emissions testing and dedicated Renault Trucks 24/7 breakdown technicians and service vehicles.


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