Posts with category : J.D. Power and Associates.
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March 15, 2012

Lexus ranks highest of any luxury brand in 2012 J.D. Power and Associates CSI Study

Lexus ranked highest in customer satisfaction among luxury brands in the J.D. Power and Associates 2012 Customer Service Index (CSI) StudySM for the fourth consecutive year. Lexus achieved an overall CSI score of 861 on a 1,000-point scale, 15 points above

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